Connecting your communication tools with your CRM shouldn’t feel complicated. For teams that rely on HubSpot, Dialpad’s integration aims to make calling, logging, and managing customer activity simple and fast. In a recent live walkthrough, Prince Rich from RTG Call Center Solutions teamed up with Dialpad’s Connor Revsbeck to show exactly how quick and seamless…
Dialpad has introduced a fresh new logo, but the change goes deeper than design. Learn why the company updated its branding, how AI fatigue influenced the shift, and what the new direction means for businesses. Dialpad has been a familiar name in the business communications space for years, but recently the company made a noticeable…
Salesforce has become one of the most widely adopted CRM tools in customer-focused industries. For call centers, sales teams, and support departments, the CRM acts as the central place where customer interactions, history, and performance data live. When paired with the right communication platform, it can significantly streamline daily operations. A growing number of teams…
In a recent video on the RTG Call Center Solutions channel, Prince Rich sat down with Connor Resbeck Channel Manager from Dialpad for an in-depth walkthrough of Dialpad’s powerful contact center platform. With nearly a decade of experience at Dialpad, Connor took viewers through a live demo of key features, including AI-powered tools, Microsoft Teams…
Prince Rich from RTG Call Center Solutions spoke with Connor Resbeck, Channel Sales Engineer at Dialpad, about how Dialpad is making life easier for contact center managers. From real-time agent support to smart reporting tools, Dialpad is giving teams what they need to stay efficient and deliver great service. Smarter Support with Playbooks Dialpad’s Playbooks…
In a sea of companies suddenly claiming to be “AI-powered,” Dialpad stands out—and not just because of its technology, but because of the man behind it: Craig Walker, the company’s founder and CEO. Walker is the original creator of Google Voice and Yahoo Voice, both of which were later acquired for a combined total believed…
In an era where efficiency is paramount, call centers are constantly seeking tools to empower agents and streamline operations. In a recent video collaboration between Prince Rich of RTG Call Center Solutions and Connor Resbeck, Channel Sales Engineer at Dialpad, the spotlight was on how Dialpad’s AI-driven platform transforms call center productivity. This article breaks down the key…
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